warranty policy

Warranty Policy

Effective Date: March 20, 2025

At Leadxtop, we are committed to providing our customers with high-quality handbags that combine elegance, style, and durability. To ensure your satisfaction, we offer a comprehensive warranty on all our products.

1. Warranty Coverage

  • Duration: Our handbags come with a one-year limited warranty from the date of purchase.

  • Scope: This warranty covers defects in materials and workmanship under normal use.

2. Exclusions

The warranty does not cover:

  • Damage resulting from misuse, accidents, or unauthorized alterations.

  • Normal wear and tear, including scratches, discoloration, or fading.

  • Damage caused by exposure to harsh chemicals or environmental conditions.

3. Warranty Claims

  • Procedure: To initiate a warranty claim, please contact our customer service team at info@leadxtop.com. Provide your proof of purchase and a detailed description of the issue.

  • Resolution: Upon verification, we will offer a repair, replacement, or refund, depending on the nature of the defect and product availability.

4. Limitations

  • Liability: Our liability is limited to the repair, replacement, or refund of the defective product. We are not responsible for incidental or consequential damages.

5. Governing Law

  • Jurisdiction: This warranty is governed by the laws of the state where the product was purchased.

6. Contact Information

For warranty inquiries or claims:

  • Email: info@leadxtop.com

  • Phone: (123) 456-7890

  • Address: 123 Fashion Street, New York, NY 10001

Thank you for choosing Leadxtop. We value your trust and are dedicated to ensuring your satisfaction with our products.