Shipping Policy

Effective Date: March 20, 2025

At Leadxtop, we are committed to delivering your handbags promptly and securely. Our Shipping Policy outlines the details of our shipping practices to ensure a seamless experience for our customers.

1. Order Processing Time

  • Processing Duration: All orders are processed within 1-2 business days. Orders placed after 5 PM EST will be processed the next business day.

  • Non-Business Days: Orders are not shipped or delivered on weekends or public holidays.

2. Shipping Methods and Delivery Times

  • Domestic Shipping (United States):

    • Standard Shipping: Estimated delivery within 5-7 business days.

    • Expedited Shipping: Estimated delivery within 2-3 business days.

  • International Shipping:

    • Standard International Shipping: Delivery times vary by destination; typically 7-14 business days.

    • Expedited International Shipping: Delivery times vary by destination; typically 3-7 business days.

Please note that delivery times are estimates and may vary based on location and carrier conditions.

3. Shipping Costs

  • Domestic Orders:

    • Standard Shipping: Flat rate of $5.00 for orders under $50; free for orders $50 and above.

    • Expedited Shipping: Flat rate of $15.00.

  • International Orders:

    • Standard International Shipping: Flat rate of $25.00.

    • Expedited International Shipping: Flat rate of $40.00.

Shipping costs are calculated at checkout based on the selected shipping method and order total.

4. Order Tracking

  • Tracking Information: Once your order has shipped, you will receive a shipping confirmation email containing tracking details.

  • Tracking Status: You can monitor the status of your shipment through the carrier’s tracking system using the provided tracking number.

5. Shipping Restrictions

  • P.O. Boxes: We currently do not ship to P.O. Box addresses.

  • International Restrictions: Certain products may not be available for international shipping due to legal restrictions or carrier limitations.

6. Shipment Confirmation and Order Tracking

  • Shipment Confirmation: You will receive a shipment confirmation email once your order has been dispatched.

  • Order Tracking: Use the tracking number provided in the shipment confirmation email to monitor your order’s status.

7. Customs, Duties, and Taxes

  • International Orders: Customers are responsible for any customs duties, taxes, or import fees imposed by the destination country. These charges are not included in the shipping cost and are to be paid upon delivery.

8. Damages

  • Reporting Damages: If your order arrives damaged, please contact us within 7 days of receipt at info@leadxtop.com with your order number and photos of the damaged items.

  • Resolution: We will work with you to resolve the issue, which may include a replacement or refund.

9. Changes to Shipping Policy

  • Policy Updates: Leadxtop reserves the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on our website.

10. Contact Information

For questions or concerns regarding our Shipping Policy or your order:

  • Email: info@leadxtop.com

  • Phone: (123) 456-7890

  • Address: 123 Fashion Street, New York, NY 10001

Thank you for choosing Leadxtop. We look forward to delivering your stylish new handbag!